Symplex Inc. (Communion) seeks to ensure that it retains only data necessary to effectively conduct its program activities and work in fulfillment of its mission.
Access, Transfer, and Delete Data
Customers can request to access, transfer or delete data by contacting support or through email@example.com. Customers can make this request at an organizational level at any time. Individual users will have to go through their organizational representatives.
Personal Data Terms
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
Personal information includes name, email, organization, organizational position and any other contact information provided.
Personal data will be used for the deliverance of expected services. Personal data will be archived or deleted within 1 month of termination of services pursuant to the retention, archival, and removal policy.If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
All collected personal information is used solely for the conduct of expected business and support services. The need to retain data varies widely with the type of data and the purpose for which it was collected. Communion strives to ensure that data is only retained for the period necessary to fulfill the purpose for which it was collected and is fully deleted when no longer required. This policy sets forth Communion’s guidelines on data retention and is to be consistently applied throughout the organization.
Data storage policy
Data is stored on our own secure cloud databases. Data is encrypted in motion. Data is only recorded as it is required to provide services and only stored as long as it is required to reasonably provide expected services. Data is archived within one month of termination of services
Data archival/removal policy
We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you. To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements. Data will be automatically archived 1 month after the termination of services. Data can be restored for users at their request or deleted upon specific request.